MotoLionLux Delivery Policy

1. General Provisions

By placing an order with MotoLionLux, you agree to our Delivery Policy outlined below.

2. Order Processing

• Order processing takes 1-5 business days from the moment of placement
• During holidays and peak periods, processing may take longer
• After shipment, you will receive an email with a tracking number

3. Delivery Times

Average delivery time ranges from 4 to 35 days depending on your location. In rare cases, delays may occur due to:

• Customs clearance
• Local postal service operations

4. Order Tracking

After your order is shipped, you will receive a tracking number. You can check the delivery status on the courier service website.

5. Delivery Issues

If your order hasn't been delivered within the specified timeframe, contact us:

We will try to resolve the issue as soon as possible.

6. Incorrect Address

If you provided an incorrect address and the order has already been shipped, MotoLionLux is not responsible for loss or return of the package.

7. Damaged or Lost Packages

If your order arrives damaged, contact us within 48 hours of receipt, providing photos of the damage.

8. Changes to Delivery Policy

We reserve the right to change the Delivery Policy at any time. Changes take effect immediately after publication.