Shipping FAQs & contact

International delivery can take between 4 and 33 business days, depending on the destination and chosen shipping method. The exact delivery time depends on the selected courier and recipient location.

We offer shipping through a variety of international couriers. Exact details about the selected courier and delivery timeframe will be available when you complete your order.

We currently don't offer express or fast shipping options, but standard shipping is quick and efficient with clear time estimates.

Shipping costs are calculated manually based on the specific destination and total order weight. You'll see the exact amount before completing your order.

Standard shipping is the economical option, taking between 4-33 business days. Expedited shipping (if available) would mean shorter delivery time, but currently this isn't an option.

Yes, we offer worldwide international shipping. Orders will be shipped according to the selected courier's regulations and established tariffs.

There are no specific restrictions for our products. We ship internationally without limitations, regardless of product type.

Yes, after your order ships, you'll receive a tracking number that will allow you to monitor your package's delivery progress.

You can track your order status using the provided tracking number. Visit the courier's website or use the link in our confirmation email.

Yes, you'll receive email updates as your order is processed and shipped. Depending on the courier, SMS alerts may also be available.

Currently, you can't select a specific date or time for delivery. However, the courier will provide an estimated delivery window.

If your package is lost or damaged, please contact us immediately to initiate an investigation and, if applicable, process a refund or replacement according to our return policy.

If your order hasn't shipped yet, we can update the shipping address upon request. If the package has already shipped, we can't modify the address.

If the package hasn't shipped yet, we can redirect delivery. After shipping, we recommend contacting the courier directly to change the address.

If you miss delivery, the courier will make another attempt or give you the option to pick up the package from a nearby collection point.

Yes, you can combine multiple orders into one to save on shipping costs. If you have multiple orders, please contact us to process a consolidated order.

Currently, we don't offer free shipping on orders. Shipping cost is calculated based on weight and destination, but you'll know the exact amount before completing your order.

Yes, we offer local pickup of products. Please contact us to arrange personal pickup of your order.

We don't currently offer signature confirmation upon delivery.

We don't have same-day dispatch cutoff, but we process orders daily. Details about order shipment will be sent by email.

If your order hasn't arrived on time, please contact us to check the status and resolve any delivery issues.

Yes, delays may occur during holidays or peak seasons. We recommend placing orders early to avoid delays.

If a product arrives damaged or late, please contact us to initiate a return or exchange.