This Privacy Policy explains how MotoLionLux (“we”, “us”) processes personal data when you place orders, receive deliveries, and interact with our brand marketing.
We store personal data for up to 30 days after your order is delivered. After 30 days, we delete or anonymize your data from our active systems, unless a longer period is required by applicable law for transactional records.
We do not sell personal data. We keep data only with us. Limited information may be transmitted to carriers strictly to deliver your order (e.g., Poșta Moldovei, Nova Poshta). These parties act only as processors for delivery and do not maintain independent storage beyond what is necessary to fulfill the shipment.
We do not use third‑party advertising or analytics cookies. Only essential cookies may be used to keep the site working securely and reliably.
We implement reasonable technical and organizational measures to protect your data. Please avoid sharing sensitive information over unsecured channels.
You may request access, correction, or deletion of your personal data. We respond promptly within our support hours.
MotoLionLux is the data controller for orders placed on this site. We operate in the Republic of Moldova. For any privacy-related request, please contact us on Telegram using the link below.
We ship internationally. Delivery carriers may process shipment data across borders strictly to fulfill the delivery. Such transfers occur under contractual necessity and applicable postal laws. We do not transfer your data to advertising vendors or unrelated third parties.
Where law requires a longer period (e.g., accounting or fraud prevention), we retain only minimal necessary information and limit access.
Submit requests for access, correction, or deletion via Telegram. We respond as quickly as possible within support hours and in any case within 30 days. We may request minimal verification to protect your data from unauthorized access.
If you are dissatisfied with how we process your data, you may lodge a complaint with your local data protection authority. For EU residents, see the list of supervisory authorities maintained by the EDPB: edpb.europa.eu.
Our site is not directed to children under 16 and we do not knowingly collect personal data from children. If you believe a child provided data, contact us to delete it.
We do not use automated decision-making that produces legal or similarly significant effects. All order and customer service decisions involve human review.
We implement organizational and technical measures to protect personal data, including access controls, minimal data collection, and restricted retention. No system is perfectly secure; please avoid sharing sensitive data over unsecured channels.
We do not use third‑party advertising cookies or tracking pixels. Basic site functionality may rely on strictly necessary cookies or local storage for preferences and checkout steps.
You may opt out of marketing communications at any time by contacting support on Telegram. Transactional messages (e.g., order confirmation, delivery updates) will still be sent where necessary to fulfill your order.
We do not appoint a formal DPO. For privacy inquiries, contact our support channel on Telegram; we will ensure appropriate handling by the responsible team.
Where needed, we may use processors for email delivery and parcel shipment. Each processor is engaged under appropriate contractual terms and restricted to the minimal data required for their service.
In the unlikely event of a data breach that risks your rights and freedoms, we will notify affected users and, where applicable, supervisory authorities in accordance with applicable law.
We may update this Privacy Policy to reflect changes in law or our practices. The update date will be adjusted accordingly. Continued use of the site after updates indicates your awareness of the modifications.